• Solutions

1. Uninstalling and Installing the App

   One potential solution to address the issue of the loan amount bar not being adjustable is to uninstall and reinstall the app. This process helps clear any corrupted files, cache issues, or glitches that may be causing the problem. When the app is reinstalled, it downloads the latest version with all necessary updates, ensuring that any bugs related to the loan amount selection are fixed. Additionally, reinstalling the app resets all settings to their default state, which can resolve conflicts or errors in the user interface. Once the app is reinstalled, please check whether the loan amount bar functions correctly.

2. Using the Web Version

   An alternative solution to resolve the issue with the loan amount bar is to use our LendPlus Website. Accessing the platform via a web browser may bypass the app-specific glitches, as web versions often have a different interface and may not be affected by mobile-related bugs. The web version is usually optimized for compatibility across devices and browsers, offering a stable experience without the need for frequent updates or app-specific adjustments. By logging into your account through the web portal, you can check if the loan amount selection issue persists and proceed with Loan Application Confirmation without disruption.

If the issue continues, please don't hesitate to reach out to our Customer Support Team for assistance! We're here to help you.